Hours: Mon – Fri: 7:30 AM–6:00 PM | Sat: 9:00 AM–1:00 PM | Sun: Closed

Your First Visit

New Clients

A calm, unhurried first visit — designed around the pets we love and the families who love them. Here’s exactly what to expect when you walk through our door.

Our promise to you

Full attention to your pet's needs — from the moment you arrive.

As a new client of our practice, you can expect our full attention to your pet’s needs. The heart of our hospital lives within our quality medicine, compassionate & competent team members, and passion for our patients.

Our service is always provided with courtesy and respect to keep your experience as stress-free as possible. Come see for yourself why our current clients rave about us.

What to expect

Your first visit, step by step.

A warm greeting at the door

When you arrive, you'll be greeted warmly and asked to fill out a short bit of paperwork about your pet. Once checked in, we'll usher you into an exam room as soon as one is available.

Time with a veterinary technician

You'll normally see a technician first — they'll take a history and gather the data our doctor needs. Expect thoughtful questions and gentle handling.

Meet your veterinarian

A doctor will see you next, examine your pet, answer questions, and plan further diagnostics or treatment as needed. The tech returns to wrap things up.

Wrap up with a client care specialist

Our client care team handles billing, schedules any needed follow-ups, and answers routine wellness and care questions before you head home.

The next steps

Making your first appointment is easy.

Give us a call at 712-336-3647 to schedule. Save time by filling out our New Client Form ahead of time and if you can, bring your pet’s past vet history so our doctors have the full picture.

New Clients

Book Appointment

    I'm looking service for my:

    DogCat

    What services do you need?*

    Medical

    Therapy

    Surgery

    Vaccination